Plain, useful material
for the work.
A small library of practical guides, templates, and short articles. We add to it as we work — when something useful gets written for one client, we share it with everyone.
A manager's first 24 hours after an OVA incident
A short, practical sequence for the manager who's just had something happen on their floor. What to do, what to say, what to escalate.
OVA risk register template
The framework we use in our risk assessment workshops, ready for your team to populate. Includes worked examples for healthcare and council settings.
Why scenario-based training survives contact with the workplace
A short piece on what the evidence actually says about training transfer in safety-critical settings — and what that means for how we design programs.
Lone worker safety checklist
A one-page checklist for teams whose work involves home visits or solo client interactions. Designed to be reviewed and signed off monthly.
The language of de-escalation: things to say, things to avoid
A short reference guide drawn from our scenario library — the phrases that consistently help, and the phrases that quietly make things worse.
OH&S obligations on OVA — a plain-English summary
A summary of where Australian work health and safety law sits on occupational violence and aggression, written for non-specialists.
All resources are free and shared on request. We use the email address you provide only to send the document and follow up briefly — we don't add you to a marketing list.