Training that fits the work.
Six programs spanning frontline skills, leadership response, and ongoing reinforcement. Each blends interactive workshops, scenario-based practice and follow-up coaching, and can be delivered as-is or adapted into a custom in-house engagement.
Frontline de-escalation
A 2-day intensive for staff who deal with the public in pressured situations. Scenario-based, in your context.
View program →OVA risk assessment workshop
For OH&S leads. Map exposure points, identify control gaps, and leave with a written prevention plan.
View program →Personal safety skills
Practical, lawful protective skills for staff who may face physical aggression.
View program →Post-incident response for managers
How to support staff in the hours and days after an incident — without making it worse.
View program →Custom in-house training
Designed against your incident data and the specific work your people do.
Get a custom proposal →6-month refresher & coaching
Short refresher modules plus a coach available to your team for live de-brief calls.
View program →